Privacy Policy

Giraffe Art & Interiors operates this store and website including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services ot otherwise communicate with us. If there is conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

LOGS & TRACKING

Whenever you request a page through your browser, data such as:

  • your IP address

  • browser and version

  • operating system

  • time and date

  • the site from which you came

is stored in a log file and/or database. This information is only used for:

  • Website and system administration

  • Research and development

  • Anonymous user analysis

COOKIES

Please see our cookies policy for details about how we use cookies.

EMAIL FORMS

Information supplied via this website's email forms will not be disclosed to any unauthorised third party. This information is only used for the purpose for which it is collected.

MAILING LISTS

We maintain a number of email mailing lists which are opt-in only. These lists are only used for the purpose for which they are stated. If you wish to unsubscribe then please click the link in the email to do so.

E-COMMERCE

This website uses an order management and processing system provided by our website publisher, 3 Legs Ltd. This system will store details of the order, billing and delivery names, addresses and contact information.

In addition to the normal use of this information by us, our web developer may look at the details of an order with our permission when trying to diagnose a fault with the software system. Our provider will also take backups of this data which are held for a short period of time.

Details of the order totals and the billing details will also be passed on to the payment service provider so that online payment for the given order can be made. We use PayPal as the payment provider.

DATA SHARING

To provide our services, we use the following providers. Certain personal data will be shared with these providers to deliver the relevant service. This data is only used for the purpose for which it was supplied, this includes our order fulfilment partners and couriers.

DATA COMPLIANCE

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct any information found to be incorrect promptly. Under the GDPR you have the following rights in relation to your data.

  • The right to be informed as to what data we hold

  • The right to access a copy of the data we hold

  • The right to correct any errors with the data we hold

  • The right to have personal data erased

  • The right to restrict any processing 

You can request a copy of any data we hold about you or exercise any of the other rights by contacting us. Please note we may charge a ‘reasonable fee’ for any request that is manifestly unfounded, excessive, or a repetitive request for the same information. This fee will not exceed £10. If you would like a copy of the information held on you please contact us.